File10DLCRejection code 30918.
The trade name does not match the legal name on file.
What it means.
The name used in messaging (the DBA) does not match the legal name on file.
How to fix it
Add the DBA name to the brand registration before resubmitting the campaign.
Before you resubmit.
Carriers decide every rejection and every appeal. These answers say what the code covers and what to change, not what a reviewer will do.
Does code 30918 need a new campaign?
No. Correct it in the existing campaign and resubmit.
What should change for code 30918?
Doing business as (DBA).
What should I check before resubmitting?
Fix every listed reason before resubmitting. A campaign can have more than one, and fixing only some will likely be rejected again. Review the whole campaign, not only the field named: description, use case, samples, website, opt in flow, privacy policy and terms must agree. While a campaign is pending, do not resubmit it or create another one.
Inspect the site before you resubmit.
The free inspection reads your client's phone form, SMS checkbox, privacy policy and terms against 68 published rejection reasons, with the wording to paste. Or send us the client and we file it for $79.
Inspect a site free File a client for $79