Privacy policy.

The free inspection

When you run an inspection we receive the website address you enter and, if you add them, a support email address and up to two sample messages.

We read at most 8 public pages of that website: the home page, pages likely to hold a phone number form, the privacy policy and the terms. We do not log in, submit forms or read anything that is not public.

To keep the free inspection running for everyone, we count inspections per visitor using your IP address. The count is kept for two days and then deleted.

The finished report is held for 10 minutes so that running the same inspection again returns at once. We do not keep reports after that, and we do not keep the pages we read.

Sending us a client to file

To file a 10DLC brand and campaign we need the client's legal business name, address and EIN as they appear on the IRS letter, the entity type, a support email and phone number, what the client will text, and a team member login on the client's account in your CRM.

We use these only to prepare, submit and resubmit that registration and to answer questions about it. We keep them only as long as that takes, then delete them. The CRM login is removed when the job closes.

Payments

Payments are taken by Stripe. Your card details go to Stripe and never reach us. We receive your name, email address, the amount and whether the payment succeeded. Stripe's own privacy policy covers what it collects.

We keep a record of each payment (your name and email, the client's website, the amount and the date) for our accounts, and use your email to send the intake list for that filing.

Email

When you email [email protected] we keep the message and our reply so we can follow the conversation. Mail is received and stored through Cloudflare.

We email you only about an inspection, a filing or a question you asked. We do not send marketing email without asking first.

Who else handles your information

• Cloudflare hosts the site, runs the inspection, receives our email and counts visits.
• Amazon Web Services sends our email.
• DeepSeek reads the privacy and terms pages of the website you inspect, and Firecrawl reads a public page of it that we cannot read directly. Each receives the page address, not your details.
• Stripe takes payments.

We do not sell personal information, and we do not share it with anyone for their own marketing.

Text messages

File10DLC does not send text messages. No mobile information is shared with third parties or affiliates for marketing or promotional purposes.

Cookies and analytics

This site sets no cookies of its own. We count page views and inspections in aggregate, without cookies and without identifying you. Stripe's payment page sets its own cookies when you pay.

Your choices

Email [email protected] to ask what we hold about you, to correct it, or to have it deleted. We answer within 30 days.

This site is meant for businesses and is not directed at children under 16.

Changes

If this policy changes we update the date at the top of this page. If a change affects a filing you have paid for, we email you about it.