Rejection code 30961.
A website with a high risk domain reputation.
What it means.
The website or a link has a poor domain reputation.
How to fix it
Not eligible for resubmission. Remove the content from the business's messaging if it can be, or appeal if the reviewer misread it.
Code 30961
Code30961
SheetWebsite and policies
Next stepNot eligible to resubmit
Free inspectionA person reads it
List last readNovember 13, 2026
Before you resubmit.
Carriers decide every rejection and every appeal. These answers say what the code covers and what to change, not what a reviewer will do.
Does code 30961 need a new campaign?
Not eligible for resubmission. Do not resubmit the same campaign. If the rejection is wrong, the client can appeal through the CRM's support.
Check the next campaign before you file it.
The free inspection reads your client's phone form, SMS checkbox, privacy policy and terms against 68 published rejection reasons, with the wording to paste. Or send us the client and we file it for $79.
Inspect a site free File a client for $79More website and policies codes.
30891The website URL does not work
30907The website does not match the brand or campaign
30908No privacy policy is linked or reachable
30919The website lacks business details or a messaging disclosure
30920The website is only a form, with no business context
30921The website needs a login
30922The website is not a working, standard URL
30932The privacy policy shares opt in data with third parties