Look up a 10DLC rejection.
Paste the rejection your client got, or just the codes. For each code you see what it means, the fix, which registration fields change, and whether it can be resubmitted.
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What each code means.
Paste a rejection above. Each code shows what it means, the fix and what happens next. Every code also has its own page.
Brand: maximum 3 tries exhausted
"Maximum 3 tries exhausted" means the brand failed on mismatched or invalid business details. Get the IRS CP 575 letter (or a 147C letter if the CP 575 is lost) and send it to the CRM's support. Enter the legal name and EIN exactly as on that letter, every line of the name above the address, not the name on a W-2 or W-9.
Before you resubmit
- Fix every listed reason before resubmitting. A campaign can have more than one, and fixing only some will likely be rejected again.
- Review the whole campaign, not only the field named: description, use case, samples, website, opt in flow, privacy policy and terms must agree.
- While a campaign is pending, do not resubmit it or create another one.
Fixed the site? Run the free inspection on it to see what is still found before you resubmit.
Inspect the corrected siteEvery published code.
68 published rejection reasons, plus the older codes still seen on rejections from before March 23, 2026, each on its own page. List last read November 13, 2026.
Rather we fix it and file it? $79 per client.
We write every fix, file the brand and campaign in your CRM, and resubmit once. Rejected for something we marked clear? Your $79 comes back.