File10DLCRejection code 30569.
The call to action leaves out the message and data rates disclosure.
What it means.
Where people agree to texts, the call to action does not say that message and data rates may apply. Having it only in the terms does not count. The same code is used for toll-free verification.
How to fix it
Add "Message and data rates may apply" to the call to action where people agree, with the other required disclosures, and supply updated proof of it.
Before you resubmit.
Carriers decide every rejection and every appeal. These answers say what the code covers and what to change, not what a reviewer will do.
Does code 30569 need a new campaign?
No. Correct it in the existing campaign and resubmit.
What should change for code 30569?
The opt in form on the client's site, Message flow (how people opt in).
What should I check before resubmitting?
Fix every listed reason before resubmitting. A campaign can have more than one, and fixing only some will likely be rejected again. Review the whole campaign, not only the field named: description, use case, samples, website, opt in flow, privacy policy and terms must agree. While a campaign is pending, do not resubmit it or create another one.
Inspect the site before you resubmit.
The free inspection reads your client's phone form, SMS checkbox, privacy policy and terms against 68 published rejection reasons, with the wording to paste. Or send us the client and we file it for $79.
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