File10DLCRejection code 30974.
The privacy policy page has too little text.
What it means.
The privacy policy link opened, but the page showed only a few lines: a heading, a summary or a placeholder, a page that only links to it, or text shown as an image or only after a click.
How to fix it
Publish the full policy as text on the page itself, and link straight to that page.
Before you resubmit.
Carriers decide every rejection and every appeal. These answers say what the code covers and what to change, not what a reviewer will do.
Does code 30974 need a new campaign?
No. A warning from the check run before submission, not a rejection. The campaign can still be submitted, but reviewers may reject a page they cannot open or read, so fix it first.
What should change for code 30974?
The privacy policy, Message flow (how people opt in).
What should I check before resubmitting?
Fix every listed reason before resubmitting. A campaign can have more than one, and fixing only some will likely be rejected again. Review the whole campaign, not only the field named: description, use case, samples, website, opt in flow, privacy policy and terms must agree. While a campaign is pending, do not resubmit it or create another one.
Inspect the site before you resubmit.
The free inspection reads your client's phone form, SMS checkbox, privacy policy and terms against 68 published rejection reasons, with the wording to paste. Or send us the client and we file it for $79.
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